Privacy
Last updated: May 12, 2026
Vortexo does not sell personal data and does not use personal data for advertising. The app is built to connect to media services you choose and are authorized to access, such as Plex, user-provided Live TV sources, and Vortexo Server.
Server addresses, account details, playback settings, source settings, and guide data are provided by you and used to connect to your selected services. This information is stored on your device unless a selected third-party service needs it to complete the request.
Release builds may send crash reports, app hang reports, failed request diagnostics, and playback breadcrumbs to help debug issues. These diagnostics are used to improve reliability and are not used for advertising.
Vortexo does not provide, host, sell, or distribute media content. You are responsible for the Plex servers, Live TV sources, Vortexo Server instances, and media libraries you choose to access with the app.
Vortexo Pro purchases and subscriptions are processed by Apple through the App Store. Vortexo does not receive or store payment card information. Manage or cancel subscriptions in your Apple ID settings.
When you connect Vortexo to Plex, Live TV providers, Vortexo Server, or other user-selected services, those services may process data according to their own privacy policies. Vortexo does not control those services.
For privacy questions, use the Vortexo support links on this site or the support link on the App Store listing.
